So with all this talk about “innovation,” where are the designers, the technologists, and the entrepreneurs? The folks behind these initiatives are still folks with international and economic development backgrounds, economics and finance. If they’re serious about innovative approaches, it’s time creative problem solvers are added to the equation. Specifically, here are five strengths designers have that the development industry direly needs:
1. We are systems thinkers.
The problems that plague our world are complex, interwoven, and multifaceted. As designers, we solve problems through a combination of analytic and creative thinking. Many of the best designers I know are themselves multi-faceted and multi-disciplinary. In addition to a design degree, they’re also engineers or MBAs or economists. It takes both sides of the brain to generate solutions to social challenges.
2. Fresh eyes.
Einstein’s “We can’t solve the world’s problems by using the same type of thinking we used when we created them,” couldn’t ring more true. Many of the social issues we’re fighting today have existed for decades and consistently been addressing using old mechanisms—policy, aid, and philanthropy. We are long overdue for fresh thinking to old problems.
3. We have a prototyping culture.
We make a lot of mistakes in development—mistakes that sometimes negatively impact people with everything to lose; mistakes that could potentially be avoided if the development sector fostered a culture of iteration and refining ideas before rushing to scale. Instead, I see a lot of money going towards untested ideas or worse yet, “solutions in search of a problem.”
4. We focus on people.
Many decisions made today that affect the poor are made by people completely removed from their issues. A designer’s viewpoint, driven by an understanding of the needs of people or end-users, is completely unique and lacking within the development sector. The key to better policy, better products, and better public services is rooted in understanding of the key players and what motivates them.
5. We create capacity.
We build things. We build products, services, websites—and by doing so we are intrinsically building the capacity of those who make, distribute, sell, or use what we create. On a fundamental level, giving people access to tools that enhance their capacity is what drives economic development. We play a central role in creating those tools that are useful, relevant, and meaningful.